Terms and Conditions of Sale for Sharon Lee Ltd

These Terms and Conditions of Sale (“Agreement”) apply to all orders and sales of products (the “Products”) from Sharon Lee Ltd (“Company,” “we,” or “us”) to the customer (“Customer” or “you”). By placing an order with the Company, you agree to be bound by and accept these terms and conditions.

  1. Orders
  • All orders placed by the Customer are subject to acceptance by the Company.
  • The Company reserves the right to reject any order at its sole discretion.
  • The Customer is responsible for providing accurate and complete information at the time of order placement.
  • If the Customer cancels an order during production, the Customer will remain liable to the Company for the purchase price in full.
  1. Prices
  • All prices for Products are subject to change without notice.
  • In the event of an error in the pricing of an item, the Company reserves the right to cancel or amend the order.
  1. Samples
  • The Company may provide samples of its Products to the Customer for evaluation before placing a full order.
  • Samples may be subject to a fee, which will be disclosed to the Customer at the time of request.
  • Sample orders are non-returnable and non-refundable, unless otherwise agreed upon in writing.
  1. Payment Terms
  • Payment for Products is due in full at the time of order or for Customers with credit accounts on the date specified on the invoice, unless otherwise agreed upon in writing by the Company.
  • The Company accepts credit card and bank transfer payments.
  • If payment is not received or is declined, the Company reserves the right to cancel or hold the order until payment is made.
  1. Shipping and Delivery
  • The Company will ship the Products to the address provided by the Customer, using a carrier of its choice unless otherwise specified.
  • Shipping costs are the responsibility of the Customer and will be added to the order total.
  • Estimated delivery times are provided for convenience and are not guaranteed.
  • The Company is not responsible for delays in delivery due to circumstances beyond its control, including but not limited to weather, strikes, or issues with the shipping carrier.
  1. Risk of Loss and Title
  • The risk of loss or damage to the Products passes to the Customer once the Products are delivered by the shipping carrier.
  • Title to the Products passes to the Customer upon full payment.
  1. Returns and Exchanges
  • The Company accepts returns or exchanges for plain stock, defective or damaged Products, provided the Customer contacts the Company within 14 days of receipt.
  • The Company does not accept returns for Products that have been custom-made, altered, or worn.
  • Return shipping costs for defective or damaged Products will be covered by the Company.
  • Return shipping costs for plain Products must be covered by the Customer.
  • All plain Products must be returned in good condition and in the original packaging in which they were despatched. A restocking fee of 15% will apply.
  1. Intellectual Property
  • The Customer warrants that the use of any design provided by the Customer to be included on any Product will not infringe the intellectual property rights of any third party.
  • All designs, logos, trademarks, and other intellectual property related to the Products are owned by the Company and protected by applicable copyright, trademark, and other laws.
  • The Customer agrees not to use any Company intellectual property without express written consent.
  1. Limitation of Liability
  • The Company’s liability is limited to the total purchase price of the Products paid by the Customer for the specific order in question.
  • The Company will not be liable for any indirect, incidental, special, or consequential damages, including lost profits, arising from the sale or use of the Products.
  1. Indemnification
  • The Customer agrees to indemnify, defend, and hold harmless the Company and its affiliates, employees, and agents from any claims, damages, losses, or expenses arising out of or related to the Customer’s use or sale of the Products.
  1. Governing Law
  • This Agreement will be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
  1. Severability
  • If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  1. Modifications
  • The Company reserves the right to modify or amend these Terms and Conditions at any time. Any changes will be effective upon posting on the Company’s website.
  1. Contact Information
  • For any questions or concerns regarding these Terms and Conditions, please contact us at:
    • Sharon Lee Ltd
    • Unit 8-9, Warwick Mill Business Village, Warwick Bridge, Carlisle, CA4 8RR
    • 01376 552235
    • Info@sharonleeltd.co.uk

 

Effective Date: 1st January 2025

By placing an order with Sharon Lee Ltd, you acknowledge that you have read, understood, and agree to these Terms and Conditions of Sale.